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User Flow User Journey
It is important for understanding how people interact with a resource and what emotions they get out of it. Journey tracks the emotional path of the user the user journey tracks how users feel about the product. The user journey focuses on the design of the process from start to finish where the user flow focuses on the individual steps a user takes.
A user journey — also called buyer’s journey, user flow or user experience — is the experience a user has when interacting with your brand. Do they feel motivated enough to continue to buy the product? They are a great way to understand the average user and empathize with them, by understanding their deeper motivations, desires, and fears.
Do they feel motivated enough to continue to buy the product?
Journey tracks the emotional path of the user the user journey tracks how users feel about the product. It’s a graphical portrayal of a person’s interaction with software and through several channels. While the user journey is concerned with how the user is using the product, the user flow focuses on the actual user experience design of the overall process. Journey tracks the emotional path of the user the user journey tracks how users feel about the product.
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