Smaply Customer Journey Map
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Smaply Customer Journey Map
After watching this video you'll be able to create your very own cust. You can choose between four types of templates depending on your focus: Please find an example journey map illustrating two customer journeys on one map here.
Furthermore, we included a channel overview and the activities that happen backstage. We identified it from honorable source. Stages steps and titles storyboard texts channels
Use images to create empathy and illustrate processes 2.
Create a journey map repository, connect your journey maps in hierarchies and assign responsible team members. “if you’ve never heard of a customer journey map, it will be no surprise that it can be incredibly helpful for businesses. Like a movie tells a story of an actor as a sequence of scenes, a journey map illustrates customer experiences as a sequence of steps. For the legal profession, customer experience is of the utmost importance.
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